resides in its exceptionally qualified team of consultants whose
collective experience spans a breadth of industry sectors. All of our
consultants have engaged in advanced studies in their respective
disciplines, with most holding MBAs or Ph.D.s from major universities.
Each consultant has extensive experience working across a variety of
organizations, established and emerging, domestic and international.
The staff represents a unique and powerful blend of expertise from
academia, line and staff business leadership, professional services,
behavioral science, and research.
Todd Alexander is a Director with LRI,
specializing in executive and leadership development, organizational
transformation, and business planning. He has twenty years experience
working with executives and management teams, consulting on business
strategy and systems for improving accountability, execution and
performance. Todd has developed and implemented approaches for building
high-performance teams, partnered with company’s internal leadership on
organizational change initiatives, and designed and delivered
innovative leadership development programs. He is also a skilled
executive coach for individuals and teams.
Todd’s results-oriented approach combines his experience as a Director
of Operations with a background in education and leadership
development. He has started his own company, served as Executive Pastor
of a 10,000-member church, and was a member of the faculty of Biola
University and the Quality Institute in New York. Todd’s clients are
Fortune 500 companies in the areas of biotech and pharmaceuticals, high
tech and telecommunications, healthcare, finance, manufacturing,
utilities, and petroleum industries.
Todd has a
B.A. in Public Administration from San Diego State University and a
M.A. in Education from Biola University in Los Angeles.
Tom Clark is a Senior Consultant with LRI
specializing in team building, corporate diversity management, and
leadership development. Tom earned his A.B. degree at Allegheny College
and his Masters and Doctorate degrees at Cornell University. His
career spanned several distinguished years in academic institutions in
professorial and administrative positions including Assistant Dean of
Students/Director of Counseling Services at Cornell University to
President of Rockland Community College/SUNY.
has been a frequent conference presenter and keynote speaker and has
published a number of articles in academic journals and contributed
chapters to several books.
Tom has been with
Leadership Research Institute since its inception in 1981 and has
served with a number of Fortune 500 companies including those in the
professional services, pharmaceutical, consumable good, financial
services, and pulp and paper industries in the areas of management
development and valuing/managing workforce diversity.
Rob Fazio is a Principal with LRI
who specializes in talent management and growth leadership in times of
crisis and change, where he works with clients on talent management
strategies, succession planning, executive assessment, coaching,
competency models, leadership training and emotional intelligence.
Dr. Fazio works in a variety of industries including chemicals,
pharmaceuticals, telecommunications, banking, retail, sport, public
utilities and nonprofits.
Prior to joining
LRI, Rob worked at Hay Group as a member of their global Leadership and
Talent Practice. He has also served as a sport psychology
consultant, where he participated in the development of the life skills
portions of the NFL’s Coaching Academy and the PGA’s “1st Tee”
programs. Rob is a keynote speaker and author in the areas of life
skills development, sport psychology, and growth through loss, trauma
Rob completed his B.A. in
Psychology at Penn State and a M.Ed. in Athletic Counseling/Sport
Psychology from Springfield College. He earned an M.S. and Ph.D. in
Counseling Psychology from Virginia Commonwealth University (VCU).
Rob has served on the Board of the Society of Consulting
Psychology and currently is the Chair of Emerging Professionals.
Rob is the founder and President of a September 11th inspired nonprofit
organization, Hold The Door For Others, www.holdthedoor.com. The
organization’s mission is to empower people to grow through loss and
adversity and achieve their dreams.
Jim Gaynor is a Principal with LRI.
His consulting work primarily focuses on the areas of organizational
effectiveness and individual leadership improvement. His primary
experience has been working with leaders facing large growth
opportunities and assisting them in building the skills necessary to
excel in their transitions or new positions.
Prior to joining the firm, Jim was a faculty member at the University
of North Texas where he taught public speaking, persuasion,
organizational and small group communication, as well as argumentation
and critical thinking. Jim subsequently worked for over ten years as a
business development specialist in the media, entertainment, government
and education sectors. Jim’s work with a wide range of clients in the
public and private sectors as well as his experience as both an
internal executive and an external consultant, provide him with an
inherent ability to understand the challenges leaders face internally
while simultaneously providing the perspective of an outsider.
Jim holds a Bachelor’s Degree in Communications Arts and Sciences from
the University of Southern California, and a Masters Degree in Speech
Communication from San Diego State University.
Dr. Jeff Graddy is a Principal
with Leadership Research Institute (LRI). He works at the individual,
team, and organizational levels, with core competencies in executive
coaching and leadership development. Jeff serves various
industries, with a focus on healthcare and financial services. He also
works with clients in government, media, technology, retail, business
and professional services, private equity, and not-for-profit. Jeff
uses a variety of approaches to achieve results, including: executive
coaching, training programs, survey design and execution, team building
techniques, and strategic talent planning. He also utilizes various
measurement tools to aid client insights, such as personality testing,
psychometric assessments, employee and customer surveys, and 360°
Jeff started his career in healthcare,
serving both private and government sectors. He held clinical and
policy roles that ranged in focus from improving mental health care to
leading crisis response teams. Prior to joining LRI, Jeff was in
private practice as a performance coach and sport psychology
consultant. Jeff also lectured in the Psychology departments at several
universities within the U.S., often focusing on the intersection of
psychology and human performance.
Jeff holds a
Ph.D. in Counseling Psychology from the University of Florida, where he
specialized in performance psychology. He completed his doctoral
internship at the University of San Diego. He is a member of the
American Psychological Association’s Society of Consulting Psychology.
He is also a qualified administrator of a range of psychological
assessments (e.g., Hogan, MBTI©, EQ-i©, CPI, iDISC, and others) and is
a certified trainer in Emotional Intelligence. Jeff sits on the
Board of several non-profits, including The Children’s Hospital of
Southwest Florida and The Children’s Advocacy Center.
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Raluca Graebner is an Associate with the LRI, specializing in
organizational and individual assessment, and training and facilitation.
Raluca has worked with private and government
clients on creating and analyzing assessments (including 360-degree
feedback, employee engagement surveys, and individual evaluations),
coaching and training talent, and building strategic programs to improve
leadership and optimize performance.
Prior to joining LRI, among other projects, Raluca spearheaded a
comprehensive evaluation of work/life culture for the World Bank, and
the implementation of a new flexwork education tool. Working in Talent
Assessment at Goldman Sachs, she built metrics to inform
senior management on employee surveys, 360 performance reviews, and
partner selection. She started her career designing and conducting
trainings for the U.S. Peace Corps, using adult learning and
experiential training methodology.
Raluca holds a PhD in Organizational Psychology from George Washington
University. She has also worked as faculty at GWU, and has presented at
professional conferences on personality, virtual teams, and workplace
diversity. She is a member of the Society for
Industrial and Organizational Psychology. Raluca graduated as a
valedictorian with a double BA in Communications and Political Sciences
from the University of Bucharest. She is fluent in Romanian and French
and proficient in Spanish.
Joelle Jay, Ph.D. is a Principal with LRI
specializing in leadership development and executive education
in Fortune 500 companies.
As an executive coach, Joelle helps leaders leverage their
talents to achieve top performance and maximize business results.
She has been responsible for shaping the strategy and success
of senior leaders; overseen the development of high-potential
leaders into positions of senior leadership; developed a model
for providing in-depth 360-degree feedback for executives; and
designed and led the implementation of a comprehensive executive
coaching model for large international organizations. Her clients
include global businesses in investment services, finance, hospitality,
pharmaceuticals, insurance and technology.
Joelle is a keynote speaker and author in the area of personal
leadership, an approach that shows leaders how to strengthen
their effectiveness while sustaining the sense of personal and
professional well-being that keeps them at their best. Her award-winning
research is the basis for courses in universities around the
Joelle has a Ph.D. with an emphasis on learning and leadership
from the University of Washington, a Master's degree from Boston
University, and a Bachelor's degree from the University of Nevada.
Sacha Lindekens is a Principal with LRI, specializing
in executive education and organizational development. Sacha employs a
results oriented and data driven approach to enhancing executive and
organizational effectiveness in three areas. First, he focuses
extensively on executive education, assisting leaders to enhance their
credibility via both executive coaching as well as leadership training
programs. Second, Sacha has deep expertise in designing and
administering pre-hire selection programs for leaders as well as sales
people. Finally, he specializes in cultural assessment and change,
which has enabled his clients to transform existing culture, facilitate
their M&A efforts by assessing and integrating diverse cultures, as
well as aiding organizations in hiring leaders who are good cultural
fits or transformers.
Sacha has had the honor
and pleasure of serving a wide variety of leaders, ranging from owners
of mid-sized family businesses to senior executives within Fortune 50
companies. Moreover, he serves clients across a broad base of
industries, including pharmaceutical, health care, professional service
firms, manufacturing, banking/financial services, as well as
professional sports organizations. Prior to joining LRI, Sacha
was a psychology professor at the University of Florida. Additionally,
he worked as a psychotherapist for several years, and as a
psychological consultant to an NFL team
holds a Bachelor’s Degree in Psychology from SUNY Albany, a Master’s
Degree in Counseling Psychology from Rutgers University, and a Ph.D. in
Counseling Psychology from the University of Florida. He is a member of
the American Psychological Association’s Division of Consulting
Leadership Research Institute Principal, Irene McPhail,
brings to her consulting practice a unique blend of line and executive
management experience. Serving for more than twenty years as an
operations executive in the media and telecommunications industries,
she held VP of Operations and General Manager positions with
Cablevision Systems Corporation, NYNEX/Bell Atlantic, and a number of
other established and emerging media / telecom companies. During her
business career, Irene successfully led teams of as many as 2,000
employees and contractors; with responsibility for half-billion dollar
budgets. In addition, Irene successfully operated her own operations
and marketing consulting practice for several years, serving media,
telecommunications, and service delivery clients.
applies a wealth of practical experience in exceeding business results,
managing and developing people, and facilitating individual and
organizational change. Twelve years as a consultant has furnished her
with a deep appreciation for the scholarly principles and best
practices that impact individual and organizational effectiveness. Her
approach to engagements is pragmatic and outcomes-oriented.
of professional focus are executive coaching for senior executives;
leadership acceleration of highest-potential emerging leaders;
executive team dynamics consultation; organizational design and role
clarification; change leadership; colleague engagement and loyalty;
integrated human capital development; and competency modeling. She also
has helped clients with succession planning; values identification; and
client loyalty assessments. Irene supports a wide range of premier
clients in professional services, financial services, healthcare,
media/telecom, and emerging technology on a variety of individual,
team, and organizational development initiatives. Beyond her work in
the US, she has extensive experience in the Far East.
earned a Bachelor of Fine Arts degree in Communication Arts from New
York Institute of Technology; an Executive M.B.A. from University of
Colorado – Denver; and is a qualified user of the Myers-Briggs Type
Glyn Mitchell is a Consulting Associate with LRI. He
has worked in personal and organizational development since 1992. Glyn
serves a wide range of multi-national companies in the United Kingdom,
Europe, and the USA. In a previous existence, Glyn practiced as a
lawyer in the UK in both private practice and as a Crown Prosecutor.
Glyn provides executive coaching for managers in a number of different
organizations. Representative areas of coaching focus include
leadership effectiveness, communication skills, employee satisfaction,
and employee retention. He has designed and delivered a range of team,
leadership, and personal development programs that work with a variety
of learning approaches, mixing theoretical content with discussion and
experiential learning. Glyn serves clients in a variety of industries,
including pharmaceutical, financial services, and chemical
Glyn has a degree in Economics
from York University and qualified as a Solicitor in 1981. He holds a
Certificate in Leadership Mentoring and Executive Coaching from Bangor
University Business School, and is a qualified user of the Myers Briggs
Type Indicator and the FIRO-B and is a practitioner in Neuro-Linguistic
programming. Glyn serves on the Research and Ethics Community of the
European Mentoring and Coaching Council.
Howard Morgan is a Co-Founder and a Managing Director of LRI.
He specializes in executive coaching as a strategic change management
tool leading to improved customer/employee satisfaction and overall
corporate performance. He has led the development of an internal
coaching model for a large international organization and has done
significant work coaching executives on the art of managing managers.
He has worked with many executive committees of the world's largest
organizations on improving corporate and executive performance.
As an executive coach, Howard has led major organizational change
initiatives in partnership with top leaders and executives at numerous
international organizations. He was named as one of the world’s “Top
Fifty coaches,” recognized as one of five coaches with "a proven track
record of success," and has published several books. His clients
include global businesses in the financial services, manufacturing,
management consulting, communication, media and high tech industries.
Howard's profound understanding of the demands of executive leadership
come from seventeen years of experience as a line executive and
executive vice president in industry and government. He has operated
major businesses with full profit and loss responsibility; managed the
people side of mergers and acquisitions; led international expansions
and start-ups; and gained the respect of unions and corporations when
negotiating agreements in volatile labor environments. He knows what it
means to structure an organization, lead people and manage a business
to achieve quarterly objectives. This practical background, along with
an understanding of the politics of leadership and the competitive
pressures of today's global marketplace, is embodied in the
“roll-up-your-sleeves” coaching work he does with executives.
Howard holds an M.B.A. from Simon Fraser University and has completed
advanced studies at the University of Michigan. He currently serves on
three Boards of Directors, located in Europe and the U.S.
A Consulting Associate with LRI, Paula Mulford
is a corporate educator in the areas of leadership, performance
management, time management, personality assessment, and customer
service. She also specializes in 360° feedback coaching. Paula
often is invited to be a keynote speaker at conferences and
The hallmark of Paula's
work is her ability to generate behavior change. This success is driven
by her ability to make the content come alive for participants. Paula’s
work focuses on specific, results-oriented techniques for improving the
effectiveness of organizations and individuals, both on and off the
job. Paula makes her programs relevant to the daily life and
experiences of participants through her uniquely entertaining
presentation style, coupled with years of business experience.
Paula has served an extremely diverse client base over the last two
decades. Sectors where she has done extensive work include:
petrochemical, chemical, high tech, telecom, aerospace, banking,
airline, retail, entertainment parks, food and beverage, and service.
Paula earned her B.A. in History from Westmont College with graduate
certification in Education from San Diego State University. Before
joining LRI, Paula had fifteen years of experience in sales and sales management.
Steve Rumery is a Principal with LRI
and leads the Discovery Team, a global community of scientist
practitioners in the field of Industrial/Organizational Psychology.
Through the Discovery Team, Steve works to enable positive growth in
his clients by facilitating the discovery of insights into personal and
Steve joined LRI in 1999, having previously worked as an independent
consultant. Steve holds a Ph.D. in Industrial/Organizational
Psychology from the University of Connecticut and is a member
of the Society of Industrial & Organizational Psychology
(SIOP), the International Association of Applied Psychology
(IAAP), the Academy of Management, and the Society of Human
Resource Management (SHRM).
Rich Silvestri is a Director with LRI.
For over twenty-seven years he has worked with senior management and
their organizations in the areas of leadership development and
executive coaching; executive development planning and succession
planning; organizational assessment, development and
change; team building; and strategy development and
implementation. He has served clients in the financial services,
consulting, computer/technology, pharmaceutical, healthcare, trade
association, information services, retailing, energy, and manufacturing
industries, and in higher education. Prior to his work in
consulting, Rich practiced law for several years in the fields of
antitrust litigation and commercial law.
received his MBA from the Stanford University Graduate School of
Business and his JD from the University of Michigan Law School.
His AB in Political Science and Economics is from the University of
Notre Dame. His professional development also includes special
studies in organization development, individual and group development,
leadership, systems thinking and process consultation.
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Craig Simon is a Principal with LRI
and has over twenty five years of business experience as an
Executive Vice President, Sr. Vice President, and Vice President
and General Manager at media and telecommunications companies
such as NBC, CBS, Cablevision Systems and Playboy Enterprises.
In addition to bottom line and strategic responsibilities,
Craig has had a particular focus on leadership training, mentoring,
coaching and developing high potential employees. He has also
maintained a consulting practice of his own providing strategic
planning, sales and marketing, and contract negotiating services.
As a beneficiary of LRI training early in his career, particularly
the service-profit chain, Craig fully understands how that
experience can be impactful both on a personal level and to
a company's bottom line. He has spent years teaching his employees
those concepts and skills. He has also seen first-hand how
promoting high potential employees, without the requisite
leadership training, can have negative consequences for an
Craig has a B.A. in Communications from Temple University.
Anthony Smith is a Co-Founder and a Managing Director of LRI.
He has been an active consultant for over twenty years in the areas of
organizational change, executive development, and leadership training
and design. He serves clients in the financial/banking sector, as
well as the sports, entertainment, professional services, and
manufacturing and production sectors.
Anthony has served on the teaching and research faculties of several
universities, including Dartmouth’s Tuck School of Business, the
University of California, and the European School of Management at
Oxford, UK. He holds a B.A. and M.A. in the Behavioral Sciences
and earned his Doctorate from the School of Leadership and Educational
Sciences at the University of San Diego. Following his Doctorate,
Anthony was appointed as a Post-Doctoral Fellow of Social Anthropology
at the University of California, where he studied Leadership and
Anthony’s research on leadership has appeared in several publications, including the European Journal of Management, the Journal of Leadership Studies; and the best-selling books, The Leader of the Future and The Organization of the Future, both published by the Drucker Foundation. He is also author of the critically acclaimed book entitled The Taboos of Leadership:: The Ten Secrets That No One Will Tell You About Leaders and What They Really Think, (Jossey Bass, March 2007). Anthony’s mostrecent book, ESPN The Company
(John Wiley & Sons, Inc., 2009), tells the fascinating story of how
ESPN managed to sustain its growth, innovation, and brand in a highly
competitive and rapidly evolving marketplace. He serves on
several boards, including the V Foundation for Cancer Research, named
in honor of the famed basketball coach, Jimmy Valvano.
John Streitmatter is a Principal with LRI.
John brings a diversity of line and staff experience as well as
consulting expertise to the firm. During the course of his
professional career he has worked in organizations ranging in size from
a sole practitioner to the Fortune 25. John’s consulting clients
have seen results from his contributions to increasing the
effectiveness of teams, growing and developing future leaders,
clarifying strategic intent and direction, and driving significant
cultural change in the midst of rapidly changing market
Prior to joining LRI, John was
SVP, Sales and Marketing for SunTrust Bank, Tampa Bay. His team
provided consulting services to the various lines of business within
the region, including sales performance management, sales process and
skill development, and strategy development. John joined
SunTrust after founding the Trusted Advisor Group. His firm
specialized in providing strategic planning, change leadership and
management, and team facilitation services.
organizations led by John have consistently exceeded world-class
associate satisfaction standards. John graduated from Indiana
University with a B.S. in Management with Distinction, and is a Harvard
Business School Graduate, with his MBA concentration in Operations
Cathy Swody is an Associate with LRI
who specializes in analytics. Cathy takes a data-driven approach
to link leader behaviors to business performance and helps leaders to
bring out the best performance in their employees. As a coach,
Cathy works one-one-one with clients to give them insight into their
personal and organizational leadership effectiveness. To help
clients engage and retain their best people, she applies expertise in
analyzing employee surveys, developing 360-degree performance
assessments, coaching leaders, designing training, and validating
Prior to joining LRI, Cathy worked as an internal selection
expert and research consultant for a Fortune 50 company.
She earned her Ph.D. in Industrial/Organizational Psychology
from the University of Connecticut. As a member of the
Society for Industrial and Organizational Psychology and the
Academy of Management, Cathy often presents at professional
conferences on topics such as leader credibility, the transition
of leaders into new roles, and work/life integration.
Donna Wannop is a pioneer and leader in the highly specialized field of performance coaching for members of the legal profession. Donna works with a wide variety of lawyers at all stages of their professional careers, focusing on their performance as practicing professionals, and as managers and leaders of law firms. Her clients practice in firms of all sizes and descriptions, from large, international, full service law firms to small boutique practices and solo practices, and she also works with in-house counsel. Donna facilitates change and improved performance through intense one-on-one coaching, in each case tailored to fit the needs of the individual client. In order to better inform the process, she often supports her coaching with 360 degree feedback, which involves conducting interviews with other members of the firm and with clients of the lawyer she is working with.
The keys to Donna’s success as a performance coach to lawyers are her highly individualized and fluid approach, the perspective and insight that she brings to the process that helps her clients identify and understand the specific things that need to be addressed in order for them to move forward, and her ability to motivate and support highly positive, productive and sustainable change.
Donna’s expertise is based on over 25 years of immersive work in the legal profession, as a practising lawyer, a director of business development at two top tier law firms, a law firm strategist and consultant, a legal profession educator, and a coach to individual lawyers.
Donna has a law degree from The University of Western Ontario, and an MBA from York University. She authored one of the first books published on the subject of law firm marketing, and has authored numerous articles and conducted many presentations on subjects relating to law firm management and business development. For a number of years, she held a position as a lecturer with York University’s Faculty of Business, teaching an advanced level services marketing course in the MBA program.
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